szs999 ("szs999", "Platform", "we", "us", "our") operates the online gaming platform accessible at szs999.cam and is committed to protecting the personal data of all users ("User", "you", "your") in accordance with applicable data protection and privacy law. This Privacy Policy ("Policy") forms part of the overall agreement between you and szs999 and should be read alongside our Terms & Conditions and Responsible Gambling policy.
The szs999 platform serves an English-language audience with a primary focus on Pakistani users. In the course of providing sports betting, live casino, promotions and account services, szs999 necessarily collects and processes certain personal data. This Policy sets out what data we collect, the purposes for which we use it, our legal basis for processing, how long we keep it, who we share it with and the rights available to you as a data subject.
By registering an Account on szs999.cam or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy. If you do not agree to this Policy, you must not use the Platform.
The following terms carry the meanings set out below throughout this Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, email address, mobile number, financial data, IP address and device identifiers. |
| Processing | Any operation or set of operations performed on personal data, whether by automated or manual means, including collection, storage, use, disclosure, erasure or destruction. |
| Data Controller | The entity that determines the purposes and means of processing personal data — in this case, szs999 as the platform operator. |
| Data Processor | A third party that processes personal data on behalf of the Data Controller, subject to a data processing agreement. |
| KYC | Know Your Customer — the identity and age verification process conducted to comply with anti-money laundering, fraud prevention and responsible gambling obligations. |
| Consent | Freely given, specific, informed and unambiguous agreement to the processing of personal data, where consent is used as the legal basis for a specific processing activity. |
| Data Subject Rights | The rights held by individuals under applicable data protection law in respect of their personal data, including rights of access, rectification, erasure, restriction and portability. |
szs999 collects the following categories of personal data in the course of operating the Platform:
Note: Payment provider names are contextual references. szs999 does not receive or store full card numbers. Financial data is handled under strict security controls.
szs999 collects personal data through the following means:
| Source | Examples |
|---|---|
| Direct provision by you | Registration form, KYC document upload, support enquiries, deposit and withdrawal requests, responsible gambling tool activation. |
| Automated collection | Cookies, session tracking, device fingerprinting, IP logging during Platform access. |
| Transaction processing | Payment provider confirmation data received when you make a deposit or withdrawal. |
| Third-party verification | Identity and age verification services used to confirm KYC documentation accuracy. |
| Fraud & compliance systems | Risk screening tools that process account and transaction data to detect potential fraud or money laundering activity. |
szs999 processes personal data on one or more of the following legal bases, depending on the specific processing activity:
szs999 uses the personal data it collects for the following purposes:
| Purpose | Details | Legal Basis |
|---|---|---|
| Account creation & management | Register your account, maintain your profile, authenticate logins and manage account settings. | Contract |
| KYC & age verification | Verify identity, confirm legal age (18+ or higher), prevent underage access and fulfil regulatory verification requirements. | Legal obligation / Contract |
| Payment processing | Process deposits and withdrawals via available payment methods including bank transfers and mobile wallet references. | Contract |
| Fraud & security | Detect and prevent fraudulent activity, multi-accounting, money laundering, bonus abuse and unauthorised access. | Legal obligation / Legitimate interests |
| Responsible gambling | Operate limit-setting tools, self-exclusion, session reminders and proactive player protection measures. | Legal obligation / Legitimate interests |
| Customer support | Respond to enquiries, handle complaints and provide account assistance via live chat and email. | Contract / Legitimate interests |
| Promotions & bonuses | Administer bonus offers, verify eligibility, track rollover progress and prevent duplicate bonus claims. | Contract / Legitimate interests |
| Platform improvement | Analyse aggregated usage data to improve game offerings, performance, UX and technical stability. | Legitimate interests |
| Legal compliance | Maintain records required by AML, CTF, licensing and other applicable legal obligations. | Legal obligation |
szs999 does not sell, rent or trade your personal data to third-party marketing organisations. We share personal data only in the circumstances described below:
We engage trusted third-party service providers who process data on our behalf under written data processing agreements that require them to maintain appropriate security standards and process data only as instructed. Categories of service provider include:
szs999 may disclose personal data to regulatory bodies, law enforcement authorities or other governmental organisations where required to do so by law, court order, or in connection with AML and CTF obligations applicable under the Platform's licensing framework. Such disclosures are made only to the extent required by law.
In the event of a merger, acquisition, asset sale or corporate restructuring affecting szs999, personal data may be transferred to the successor entity as part of the transaction. Users will be notified of any material change in data controller identity in line with applicable legal requirements.
szs999 may share aggregated, anonymised statistical data — from which no individual can be identified — with third parties for analytics, reporting or research purposes. Such sharing does not constitute disclosure of personal data.
szs999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your active account relationship, and for such further periods as are required by:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with szs999's internal data lifecycle procedures. You may request information about retention periods applicable to your specific data by contacting support as described in Section 16.
szs999 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Key security measures in place include:
Whilst szs999 takes data security seriously, no system is entirely impenetrable. You are responsible for maintaining the confidentiality of your account password and for notifying support immediately if you suspect your account has been accessed without authorisation.
szs999 uses cookies and similar tracking technologies on the Platform to enable core functionality, improve user experience and support analytics. A cookie is a small data file stored on your device by your browser when you visit a website.
| Cookie Type | Purpose | Category |
|---|---|---|
| Session cookies | Maintain your login session, shopping cart state and game session continuity during active use of the Platform. | |
| Security cookies | Support fraud detection, CSRF protection and authentication integrity across your session. | |
| Preference cookies | Remember your language preferences, display settings and other personalisation choices. | |
| Analytics cookies | Collect aggregated usage data (pages visited, session duration, device type) to help us understand how the Platform is used and where improvements can be made. |
Essential cookies cannot be disabled without significantly impairing Platform functionality. For functional and analytics cookies, you may manage your preferences through your browser settings. Note that disabling certain cookies may affect your experience on the Platform.
szs999 does not use cookies to serve third-party advertising on the Platform or to build advertising profiles for sale to third parties.
Subject to applicable law and certain statutory exceptions (including overriding legal obligations such as AML record-keeping requirements), you hold the following rights in respect of your personal data:
You have the right to request a copy of the personal data szs999 holds about you, together with information about how it is processed. We will respond to verified access requests within a reasonable timeframe in accordance with applicable law.
If your personal data is inaccurate or incomplete, you have the right to request correction. You can update some account information directly in your account settings; for other corrections, contact support.
You may request deletion of your personal data where it is no longer required for the purposes for which it was collected, where you withdraw consent (where consent is the legal basis) or where processing is unlawful. This right is subject to overriding legal retention obligations, including AML and responsible gambling record-keeping requirements.
You may request that szs999 restricts processing of your data in certain circumstances — for example, while the accuracy of data is contested, or where processing is unlawful but you prefer restriction to erasure.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format.
You have the right to object to processing of your personal data where that processing is based on legitimate interests. szs999 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for legal claims.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. To withdraw consent or exercise any of the above rights, contact support as described in Section 16.
To exercise any of the above rights, submit a written request to szs999 support via live chat or email. We may require identity verification before processing your request. We aim to respond within 30 days of receiving a verified request, or within any shorter period required by applicable law.
The szs999 Platform is strictly intended for adults aged 18 or older (or the higher minimum age required under the applicable license jurisdiction). szs999 does not knowingly collect personal data from individuals under the minimum age threshold. Age verification is a mandatory part of the KYC process and access to the Platform's gambling features requires successful age confirmation.
If szs999 becomes aware that personal data of a minor has been collected, the relevant account will be closed immediately, associated funds will be handled in accordance with applicable law and the personal data will be deleted to the extent permitted by legal obligations. If you believe a minor has registered on the Platform, please contact support immediately.
The szs999 Platform does not include outbound links to external third-party websites in its standard navigation or content structure. However, in the course of using the Platform's payment features, you may interact with payment providers such as Easypaisa, JazzCash, Raast or bank portals. Any personal data you submit directly to those third-party providers is subject to their own privacy policies and terms of service, which szs999 does not control.
szs999 is not responsible for the privacy practices of third-party payment providers or any other third-party services accessed in connection with the Platform. We encourage you to review the privacy documentation of any third-party service before submitting personal data to them.
szs999 operates as an international online platform and, in the course of providing its services, personal data may be transferred to and processed in countries outside the User's country of residence, including countries that may not have the same level of data protection law as applicable in the User's jurisdiction.
Where such international transfers occur, szs999 takes steps to ensure that appropriate safeguards are in place to protect the transferred data, which may include standard contractual clauses, data processing agreements or other transfer mechanisms recognised under applicable data protection frameworks.
By using the Platform, you acknowledge that your personal data may be transferred internationally as described above, subject to the safeguards set out in this Policy.
szs999 reserves the right to update or amend this Privacy Policy at any time. Material changes to this Policy will be communicated to registered Users via the contact information held on their account, with reasonable notice prior to the change taking effect where practicable. Changes required to comply with applicable law may take effect immediately.
The "Last Reviewed" date displayed at the top of this page indicates when the Policy was most recently updated. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must close your account and cease using the Platform.
For any questions, concerns or requests related to this Privacy Policy or the processing of your personal data — including exercising your data subject rights — please contact the szs999 support team using the channels below:
We aim to respond to all formal data subject rights requests within 30 calendar days of receipt of a verified request. Where a request is complex or multiple requests have been received, we may extend this period by a further 60 days with notice to you as required under applicable law.
These cards summarise the key data commitments szs999 makes to every user. Full details are in the policy sections above, which take legal precedence.
szs999 does not sell, rent or trade your personal data to third-party marketing organisations. Your information is used solely for the platform purposes described in this policy — never monetised externally.
All data in transit between your device and szs999 is protected by SSL/TLS encryption. Sensitive stored data including passwords is hashed. Optional 2FA is available to add a second authentication layer to your account.
You hold rights to access, correct, restrict, port and request deletion of your personal data. Exercise any right by contacting support with a verified request. Responses are provided within 30 days of verification.
Every category of data collected and every processing purpose is documented in this policy. We only collect what we need and use it only for the purposes stated. No hidden data uses, no surprise disclosures.
Data is retained only as long as necessary — for active account management and to meet AML record-keeping obligations typically running five years post-account closure. Expired data is securely deleted or anonymised.
Third-party service providers who process data on our behalf — including KYC verification and payment services — are bound by data processing agreements requiring equivalent security standards and processing restrictions.